We are honored you have chosen Costa Blu Dive and Beach Resort as your vacation destination on the island of Ambergris Caye.
General Resort Questions
Our reservations office is located on the island and is manned by reservation professionals with extensive knowledge of our country and our resorts. You can contact us via email [email protected], or call +011-501-672-4282.
Sandy Point Resorts Reservations Department must receive a cancellation notification in writing to our e-mail [email protected]. If a cancellation notice is received 31 days or more prior to the arrival date listed on your confirmation document, a refund equal to the 2 nights’ deposit charged less a cancellation penalty of US$50.00, will be processed. If a cancellation notice is received 30 days or less prior to the guest’s arrival date, the 2 nights deposited is forfeited and a refund of the remaining balance previously charged will be processed. If a cancellation notice is received on or after the arrival date all payments charged are non-refundable and are under full penalty. There will be no refunds for no-shows, early departures or unused portions of bookings. Reservation Modifications made 30 Days or less prior to the arrival date are subject to a modification fee. Travel Insurance is highly recommended.
- Complimentary in-room purified drinking water.
- Complimentary in-room coffee, tea, sugar, and coffee creamer.
- Complimentary shampoo, conditioner, body wash, soap, and lotion.
- Complimentary use of kayaks and paddle boards between the hours of 8am and 4pm.
- Complimentary Wi-Fi service in designated public areas of the resort.
For a description of our rooms, please view our accommodations.
All rooms are outfitted with a convenient kitchenette including a mini-fridge, small microwave, and coffee maker. We do not have rooms with full kitchens.
Yes, however please be sure to keep in mind that your room only has a mini-fridge and microwave. We are unable to store grocery items or provide additional kitchen equipment, utensils or supplies under any circumstances. Please visit Belize Grocery or Mata Grande Grocery.
Yes, we provide 1 beach towel per person.
Our Front Desk is open between the hours of 6am and 10pm daily. After hours our security staff and Resident Manager are available.
Wi-Fi hotspots are located throughout public areas of on the resort, and each room will have Wi-Fi as well. Please note that Wi-Fi service in Belize will not be as fast or reliable as you may be accustomed to. You will be able to check and send emails, post pictures on Facebook to show your friends, but you should not expect to download large files or stream entertainment during your stay.
Belize is a haven for adventurers, with the barrier reef just offshore. Diving, snorkeling and a wide array of water sports will let you take full advantage of our location. For those with less lofty aspirations we recommend: sleeping in, swinging in a hammock with a good book, enjoying the sun poolside, taking advantage of the complimentary water sports items, booking a massage, or sidling up to the bar to enjoy the daily special. Bicycles are available for daily rentals as well.
At night, the resort is pretty quiet. After dinner, many guests will visit at the bar, while others will enjoy stargazing or retire to their room to relax. All rooms are equipped with WiFi and Cable TV featuring all major USA Networks as well as HBO, Showtime and Encore Movie Channels.
Escape Day Spa, our mobile spa partner, offers a complete menu of spa services to treat your mind, body, and soul. The spa treatments use locally sourced organic products as much as possible. In the verdant land of Belize, many of these products can be found close to home. Escape Day Spa’s signature organic coconut oil is sourced straight from the producers in Corozal Town. The oil is kept 100% pure and is never mixed with any other oils.
Manicures, Pedicures, and Facials can be done in your suite while you have a choice of in-room, on your balcony or on property for massages. Treatments can be pre-booked or arranged once you are on site.
Life on the island is casual and relaxed, so you should pack comfortable clothing, and you may wish to pack your own dive gear. Insect repellent and sunscreen are a must along with any medications and personal items such as eyeglasses, contact lenses and contact lens solution. A flashlight and light rain jacket can come in handy when Mother Nature strikes.
We’re not sure, and as most divers are aware Sea Grass is a vital part of the eco system. It’s important to us that our guests are aware the sea beds in Belize have Sea Grass or “Turtle Grass” growing, this is harmless and in fact is an important part of Belize’s ecosystem. This grass is able to grow in our shallow waters as we have such strong protection from the World’s second largest barrier reef. This means Belize doesn’t have those traditional walk in beaches like Cancun for example, nor do we have those black-flag, strong undertow days where you can’t safely swim. Our waters are warm, calm and shallow for quite a ways out. Our resort, like many on the island, has a seawall in front to protect from beach erosion. Many of our guests enjoy swimming off our dock. During your stay on Ambergris you will see locals as well as tourists swimming off of the island’s many docks where the water is deeper.
Periodically, coastal areas of the southern USA, Mexico, Central America and the Caribbean will experience periods of Sargassum Seaweed washing ashore. Sargassum comes from the Sargasso Sea in the middle of the Atlantic Ocean and is normally kept at bay by water temperatures and currents. We work diligently to keep our area clear however guests should be aware when visiting coastal areas that seaweed may be present.
At present, there is a moratorium that prohibits the temporary importation of drones in place by Belize’s Department of Civil Aviation.
Belize currency is fixed to the US dollar at US$1 = BZ$2. US cash and major credit cards are widely accepted. At the resort, charges from our dive shop, bar, restaurant, our Mobile Spa service and tours arranged through our concierge can all be charged to your room for easy payment upon departure. Please note that the nearest ATM is located in San Pedro Town.
Yes, hairdryers and toiletries are provided in all units.
MAYA ISLAND AIR BOOKING TERMS AND CONDITIONS
All reservations must be ticketed in advance of 24 hours to the flight time. Accepted forms of authorization to ticket an Accounts Receivable reservation is by purchase order, email to [email protected] or by booking directly through the Agent portal on our website. Any reservation not ticketed the day before flight date will be automatically purged from our system.
No refund or credit for tickets cancelled within 24 hours of flight time or for No Show passengers. No Show tickets are considered null and void, no exception. The full ticket becomes due and payable once the passenger commences service with Maya Island Air. Unused portions of tickets are non-refundable. Once the travel date has commenced, ticket becomes usable for that day only and expires at the end of the day. Tickets are not usable for a future date travel.
Changes are allowed in advance of 3 hours of the flight time, for same date of travel usage only. Changes made within 3 hours of the flight time will follow our cancellation policy.
Booking Terms and Conditions are subject to change without notice.
Our restaurant, Blu, is open daily serving breakfast, lunch, and dinner. You are welcome to dine indoors, under our Maya palapa, pool/bar side or take out to your room.
Please be sure to advise us in advance of arrival should you have special dietary requirements. To do so, email us at [email protected].
Restaurants within walking distance (approx. 1 mile) include Boox Balaam Restaurant at X’tan Ha and Portofino. Please note that the beach is not lit and walking at night is not recommended.
Our Food and Beverage team will do everything they can to accommodate food allergies and special dietary needs provided advance notice is provided. Please note that some items or ingredients may not be available in Belize.
Costa Blu is located on the island of Ambergris Caye in Belize, Central America. It is the largest of many islands in Belize, and is a popular tourist destination. San Pedro is the only town on the island. Costa Blu is located approximately 6.5 miles north of the San Pedro airstrip.
The first step is to get to Belize. Belize’s International Airport is named Philip Goldson International Airport, code (BZE). Airlines that service BZE include: American, Avianca, Delta, United, TACA, Southwest, COPA and Tropic Air.
Guests arriving to Belize must transfer via regional flight to the island of Ambergris Caye, a scenic 17-minute journey that will take you over Belize’s Barrier Reef. Maya Island Air is Belize’s leading, domestic, commercial passenger airline offering Air Travel, Tours, Charters and Freight Services. They operate daily, scheduled flights to several destinations including San Pedro, Dangriga and Placencia. Maya Island Air is your convenient gateway to the many private islands, seaside resorts and mainland activities unique to the country. Let their friendly and courteous staff ensure that your flying needs are met, and your experience with them is the best in Belize!
The island’s airstrip is located in San Pedro Town. We are pleased to arrange your regional flight; the cost of US$94.50 one way and US$167.50 round trip per person. Payment will be requested upon booking your flight. Please note that we do not assess a fee for booking your flights; this is simply a service we provide to our guests.
Once you land in San Pedro, Ambergris Caye, our representative will meet you and will send you up to our property on the next available transfer. There is a surcharge of US $30 per person for round-trip transportation from San Pedro Town to Costa Blu Adults Only Beach Resort, arrival and departure transfers leave once per hour.
To have us book your regional flight, please forward your international itinerary and full names, and we will respond within 48 hours with your flight confirmation and instructions.
Please note: Should you decide to make your own transfer arrangements between Belize City and San Pedro, you must provide the details to our office no later than 72 hours prior to your arrival in order to be included on our arrival and departure transfer schedule between San Pedro Town and our property, failure to do so may result in non-availability of transfer service.
To learn more about everything you need to know prior to your travel, please visit: Travel to Belize Guide.
We are located approximately 6.5 miles north of San Pedro Town outside of the hustle and bustle, yet still accessible to town via public water taxi or golf cart rental (available on-site). Note: there is no convenience store within walking distance of our resort.
The Coastal Xpress offers reliable water taxi service between the resort and town several times per day. Tickets can be purchased at our Front Desk and charged to your room account. The cost is currently US$8 one way and US$16 round trip per person. For an overview of the Coastal Xpress service, please visit: www.coastalxpress.com
Golf cart rentals can also be a fun way to explore the island and are available seasonally/weather dependent. Bicycles are also available for rent.
For all visitors, there is an exit fee when departing the country of Belize. When traveling via the International Airport, this airport departure tax may be included in your airfare, so it is worth checking to see whether it has already been paid along with your airfare. If not, it is payable in cash at the International Airport. The total exit fee is US $55.50. There is also a $0.75 security fee for domestic security screening. When departing Belize through the Guatemala or Mexico border, the border fee to be paid on departure is US $20.00.
We recommend you visit the Travel Belize site to ensure you satisfy Belize Immigration policies.
All units are stocked with drinking water, coffee, tea, sugar and coffee creamer.
Local Attractions Questions
Our concierge can assist you with information regarding the numerous adventure opportunities, both inland, and marine, that Belize has to offer. We are fortunate to have a 5-star PADI Dive shop to cater to your dive desires including full and advanced certification options, [email protected].
We hope you have found this information helpful and look forward to hosting you at Costa Blu Dive Resort.Have a question that wasn’t
answered here? Please do not hesitate to call our toll free reservations line at +011.501.671.4282. Our agents are located right here on Ambergris Caye.