We are honored you have chosen Coco Beach Resort, a member of Sandy Point Resorts Ltd., as your vacation destination on the island of Ambergris Caye.

How do I make a reservation at Coco Beach Resort?

We are proud to be a part of Sandy Point Resorts Ltd. a group of award-winning resorts in Belize. Our central reservations office is located right on the island and is staffed by reservation professionals with an extensive knowledge of our island, our country, and our resorts. You can book online via email: [email protected], or call our toll-free number: 1-844-360-1553.

I booked directly with you, what is your cancellation policy?

Sandy Point Resorts Reservations Department must receive a cancellation notification in writing to [email protected].

  • Reservations canceled more than 24 hours prior to arrival will receive a full refund.
  • Reservations canceled within 24-hours of arrival are considered a no-show and full penalty charges apply.
Do you offer special rates for returning guests?

We are grateful to have many loyal guests who have stayed with us multiple times over the years. To receive your repeat guest offer, please email our reservations department at [email protected], and be sure to let them know you are a returning guest.

What’s included with my stay?
  • In-room purified drinking water.
  • In-room coffee and sugar.
  • William Roam’s Float® collection shampoo, conditioner, body wash, soap and lotion.
  • Use of kayaks and paddle boards between the hours of 9 am and 3:30 pm.
  • Use of bicycles during the day, 8 am – 5 pm.
  • Wi-Fi service in designated public areas of the resort.
  • Housekeeping service every two days.
What amenities are in my room?

All rooms feature ceiling fans, air conditioning, iron and ironing board, telephone, safe, coffee maker, coffee, sugar, and creamer. Cable television is also included with major networks and specialty channels  such as HBO, sports, and movie channels. Hotel rooms include a mini fridge and small microwave. Pool View Suites, Sea View Suites, Sea Front Suites, Casitas, and Penthouse Suites have a full kitchen facilities.

Does my room have a kitchen?

Our hotel rooms do not have kitchens; they do however have the convenience of a mini-fridge and small microwave.

Our Sea FrontSea View, Pool View, Casita, and Penthouse accommodations are outfitted with spacious kitchens featuring a full-size refrigerator/freezer, full-size oven, microwave, coffee maker, toaster, and basic crockery, cutlery, and cookware.

Can I have my suite provisioned in advance of my arrival?

Yes, you can provision your Sea Front, Sea View, Pool View, Casita, or Penthouse suite with a wide variety of food and beverage items. Due to limited space, we ask that guests staying in our luxury hotel rooms do not arrange provisioning service in advance of their arrival. We are unable to store food and beverage items under any circumstances. Please visit  Lagniappe Provisioning, or Belize Grocery.

Please note, in accordance with Health and Safety regulations, outside food and/or beverage is not permitted at Cocoblanca Bar or Cocoblanca Restaurant.

Do you have a pool?

Yes, our pools are widely considered the best on the island. We offer two pools, a slide, and a rock jumping platform. Our pools are reserved for the exclusive use of our registered guests. Running, diving, dangerous stunts, and glass containers are not permitted.

We want to document our trip, can we bring our drone?

Presently, there is a moratorium that prohibits the temporary importation of drones in place by Belize’s Department of Civil Aviation.

Does the property provide pool towels?

Yes, we provide one beach towel per person.

What are the office hours?

We are pleased to operate Front Desk service daily from 6 am- 11 pm, as well as 24-hour security.

Is Wi-Fi available?

Complimentary  Wi-Fi is available in the public areas of the resort. Please note that the Wi-Fi service in Belize is not as fast or reliable as you may be accustomed to. You will be able to check and send emails, and post pictures on Facebook but you should not expect to download large files or stream entertainment during your stay.

Do I need an electric adapter/converter?

Belize operates on 110V, this is the same as the USA and Canada. If you are traveling from another country, you will most likely require an electrical adapter.

Is there a spa onsite?

Sparadise, our spa partner onsite, offers a complete menu of spa services to treat your mind, body and soul.  The spa treatments use locally sourced organic products as much as possible. In the verdant land of Belize many of these products can be found close to home. Sparadise’s signature organic coconut oil is sourced straight from the producers in Corozal Town. The oil is kept 100% pure, and is never mixed with any other oils.

Manicures, Pedicures and Facials can be done in your suite while you have a choice of in-room, on your balcony or on property for massages.  Treatments can be pre-booked or arranged once you are onsite.  For more information or to book your spa services, contact us at [email protected]. Outside vendors or other mobile spa are not permitted onsite.


I’m celebrating a special occasion, can you help?

Our Guest Services Concierge can assist with gift baskets, fruit platters, birthday cakes, floral arrangements, private dinners, private boat charters, charter flights over the world-famous Blue Hole and more. For more information email us at [email protected]

What should I pack?

Life on the island is casual and relaxed, so you should pack comfortable clothing. Some guests wish to pack their own dive gear. Insect repellent and sunscreen are a must along with personal medications and  items such as eyeglasses, contact lenses, and contact lens solution. A flashlight and light rain jacket can come in handy if inclement weather occurs.

What’s all the fuss about seagrass?

Belize is fortunate to enjoy the protection of the world’s second largest barrier reef system. Due to the protection of the reef, the waters off our coast are generally shallow and calm. As we don’t experience strong wave action, seagrass has a chance to take root. For this reason you’ll find the sea beds of Ambergris Caye to be predominantly grassy.

It’s important to keep in mind that seagrass is an important part of Belize’s ecosystem, and the removal of seagrass is highly controversial and legislated due to its importance to the health of the Barrier Reef.

What this all means is that our resort does not have a traditional walk-in beach. Tourists and locals alike enjoy swimming off the island’s many docks where the water is deeper and the seagrass doesn’t tickle their feet. The dock at Belizean Shores (located an easy stroll north along the beach) is a popular spot for swimming, and features stairs that lead directly from the dock into the water. During your stay on Ambergris Caye, you will see locals as well as tourists swimming off the island’s many docks where the water is deeper.

What about the Sargassum Seaweed I have read about?

Intermittently, coastal areas of southern USA, Mexico, Central America, and the Caribbean will experience periods of Sargassum Seaweed washing ashore. Sargassum comes from the Sargasso Sea in the middle of the Atlantic Ocean, and is normally kept at bay by water temperatures and currents. We work diligently to keep our area clear, however guests should be aware when visiting coastal areas that seaweed may be present.

Are hairdryers provided?

Yes, hairdryers and toiletries are provided in all units

I would love to get married in Belize!    How do I get started planning my destination wedding at Coco Beach Resort?

The first step to booking your wedding is by contacting our wedding coordinator via phone call(1.844.360.1553) to check wedding date availability and to go over your wedding details. Once your wedding date is available, you being the bride and groom will be required to book your room through the reservations department([email protected]). After confirming your room reservation, we will send you our wedding Contract and Credit Card Form to guarantee your Wedding Date. Planning your special Day starts right after your Wedding Package is paid in full. A Banquet Event Order which details the ceremony, reception and any other events will be sent to you approximately 30 days prior to your wedding date for your approval.

We've already reserved our rooms, can we get married at the resort?

One wedding booking is accepted per day, allowing you to be our exclusive wedding couple for that day. The first step in planning your wedding is to secure your wedding date by contacting our wedding coordinator directly through our reservations department. If you have already booked your stay without reserving a wedding date, we may be unable to accommodate the date of your choosing. Weddings are typically booked 9 – 12 months in advance and dates fill up quickly. A room booking does not guarantee availability for a destination wedding, due to other preparations and confirmed wedding bookings.

How many wedding guests can Coco Beach Resort host?

Coco Beach Resort can host up to 80 guests onsite.

What are the local flight booking policies?


All reservations must be ticketed in advance of 24 hours to the flight time. Accepted forms of authorization to ticket an Accounts Receivable reservation is by purchase order, email to [email protected] or by booking directly through the Agent portal on our website. Any reservation not ticketed the day before flight date will be automatically purged from our system.

No refund or credit for tickets cancelled within 24 hours of flight time or for No Show passengers. No Show tickets are considered null and void, no exception. The full ticket becomes due and payable once the passenger commences service with Maya Island Air. Unused portions of tickets are non-refundable. Once the travel date has commenced, ticket becomes usable for that day only and expires at the end of the day. Tickets are not usable for a future date travel.

Changes are allowed in advance of 3 hours of the flight time, for same date of travel usage only. Changes made within 3 hours of the flight time will follow our cancellation policy.

Booking Terms and Conditions are subject to change without notice.

What are my dining options?

Coco Beach guests enjoy the following onsite dining options:

  • Cocoblanca Restaurant open 7am to 8:30pm daily, offers takeout, pool-side, and in-room dining options for breakfast, snacks, lunch and dinner.
  • Join us at Cocoblanca pool bar for daily specials.
  • Sol Cafe, located across the road from Belizean Shores Resort, a 5-minute walk, is open 6:30am to 8pm daily, offers coffee drinks, pastries, pies and breakfast items to go.
  • For other Ambergris Caye dining options, we are pleased to assist with recommendations, reservations and directions during your stay.
Where is Coco Beach Resort?

Coco Beach Resort is located on the island of Ambergris Caye in Belize, Central America. Ambergris Caye is the largest of many islands in Belize, and is the area’s most popular tourist destination. San Pedro is the only town on the island. Coco Beach is located just 3.5 miles north of San Pedro town, away from the hustle and bustle, but still easily accessible via golf cart, bicycle, or land taxi.

How do I get to Coco Beach Resort?

The first step is to get to Belize.  Belize’s International Airport is named Philip Goldson International Airport, code (BZE). Airlines that service BZE include: American, Avianca, Delta, United, TACA, Southwest, COPA and Tropic Air.

Guests arriving to Belize must transfer via regional flight to the island of Ambergris Caye, a scenic 17-minute journey that will take you over Belize’s Barrier Reef. Maya Island Air is Belize’s leading, domestic, commercial passenger airline offering Air Travel, Tours, Charters and Freight Services. They operate daily, scheduled flights to several destinations including San Pedro, Dangriga and Placencia. Maya Island Air is your convenient gateway to the many private islands, seaside resorts and mainland activities unique to the country. Let their friendly and courteous staff ensure that your flying needs are met, and your experience with them is the best in Belize!

The island’s airstrip is located in San Pedro Town. We are pleased to arrange your regional flight; the cost of US$185.50 round trip and US$103.50 one way per person. will simply be added to your account for payment upon booking.  Please note that we do not assess a fee for booking your flights; this is simply a service we provide to our guests.

Once you land in San Pedro, Ambergris Caye, our representative will meet you and will send you up to our property on the next available transfer. There is a surcharge of US$30 per person for round-trip transportation from San Pedro Town to Coco Beach Resort, arrival and departure transfers leave once per hour.

To have us book your regional flight, please forward your international itinerary and full names to [email protected] and we will respond within 48 hours with your flight confirmation and instructions.

Please note: Should you decide to make your own transfer arrangements between Belize City and San Pedro, you must provide the details to our office no later than 72 hours prior to your arrival in order to be included on our transfer schedule between San Pedro Town and our property, failure to do so may result in non-availability of transfer service.


How far is Coco Beach Resort from San Pedro town?

Coco Beach is located approximately 3.5 miles north of San Pedro outside of the hustle and bustle, yet still accessible to town via land taxi, bicycle or golf cart.

During my stay, how can I travel to/from San Pedro Town?

During the day, between the hours of 8am and 5pm, guests can rent a complimentary bicycle at the front desk.

Golf Carts are also a great way to explore the island and can be rented onsite or arranged in advance of your arrival. Please email us at [email protected] to request golf cart information and rates. Please note during times of high occupancy such as Easter and Christmas, pre-bookings are strongly recommended to avoid disappointment.

Are there any taxes or fees associated when leaving Belize?

When departing from Belize, the departure tax might already be covered within your airfare. We advise travelers to verify whether the mandatory departure tax is integrated into their airfare. If not included, this tax will need to be settled before exiting the country. To get accurate information, it’s best to check directly with your airline.

What are the entry requirements for Belize?

We recommend you visit the Travel Belize site to ensure you satisfy Belize Immigration policies.

Do I need to exchange US currency for Belize currency?

No. US cash and major credit cards are widely accepted. At Coco Beach, charges incurred from our spa service, onsite bar, café, restaurant, tours, and golf cart rentals arranged through our concierge, can all be charged to your room for easy payment upon departure. Please note that the nearest ATM is in San Pedro Town. Belize currency is fixed to the US dollar at a $1USD = $2BZD cash rate.

Do you recommend travel insurance?

The Belize Tourism Board no longer requires travelers to purchase travel insurance, however, it is highly recommended. This went into effect on 12 July, 2022.


I'm traveling with children. Are any special travel documents needed?

When traveling with children under the age of 18, please note the following.  If the child will be traveling with only one parent or guardian, a notarized letter of consent must be provided by the other parent.  Children also need a valid passport for international travel.

How can I find out about diving, snorkeling and other adventure opportunities?

Our Guest Services Concierge can assist you with information regarding the numerous adventure opportunities (both inland and marine) that Belize has to offer.

We are fortunate to partner with a 5-star PADI Dive shop, as well as a highly rated inland and marine tour operator, Tuff E Nuff Tours, to cater to your adventure desires. Charges can simply be posted to your room account for easy payment upon departure.

Be sure to inquire about our special sunset sailing trip, exclusively for registered guests of Sandy Point Resorts. Our Guest Services Concierge is available to arrange your tours with Tuff E Nuff Tours as well as other tour opportunities available. For groups and special celebrations, ask about our private charter dinner cruises.

Please note that some tours, such as Blue Hole diving, require a minimum number to confirm, this can be challenging during low season. If there is a particular tour you have your heart set on, please let us know ahead of time and we will do our best to advise you.

Have a question that wasn’t
answered here?
Please call us at 1.844.360.1553